Privacy Policy

Iniciotax-AI ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit https://www.iniciotax.online and use our Income Tax filing services. By using our platform, you agree to the practices described in this policy.

1. Information we collect

We collect only the information necessary to prepare and file your Income Tax return. This may include:

• Identity information: your name, PAN, date of birth and contact details.
• Financial information: details from your Form 16, AIS, Form 26AS, salary, deductions, exemptions and TDS.
• Contact information: email address, phone number and any messages you send us.
• Technical information: device, browser and usage data collected through cookies and similar technologies.

2. How we use your information

We use your information to:

• Prepare, review and assist with the filing of your ITR-1 return.
• Extract and reconcile figures from your tax documents.
• Estimate your tax refund or amount payable.
• Provide customer support and respond to your enquiries.
• Improve, secure and maintain our platform.
• Comply with applicable legal and regulatory obligations.

3. How we protect your information

We use bank-grade security measures, including encryption in transit and at rest, strict role-based access controls and continuous monitoring, to protect your information. Please see our Data Security Policy for details.

4. Sharing your information

We do not sell, rent or trade your personal information. We may share information only with trusted service providers who help us operate the platform, and only to the extent necessary, under strict confidentiality obligations. We may also disclose information where required by law.

5. Data retention

We retain your information only for as long as necessary to provide our services and to comply with legal, accounting or reporting requirements. When information is no longer required, it is securely deleted or anonymised.

6. Your rights

You have the right to access, correct or request deletion of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at support@iniciotax.online.

7. Cookies

We use cookies and similar technologies to operate and improve our platform. For more information, please read our Cookie Policy.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact us

If you have questions about this Privacy Policy, please contact us at support@iniciotax.online.