Question 1

What is Iniciotax-AI?

Accepted Answer

Iniciotax-AI is an AI-powered Income Tax filing platform for salaried individuals in India. It helps you upload Form 16, analyse your AIS and Form 26AS, estimate your refund and prepare your ITR-1 return securely.

Question 2

Who can use Iniciotax-AI?

Accepted Answer

The platform is designed for salaried taxpayers who file ITR-1 (Sahaj). If your income is primarily from salary, one house property, and other sources such as interest, Iniciotax-AI is built for you.

Question 3

How does the AI read my Form 16?

Accepted Answer

When you upload your Form 16, our document-processing engine identifies and extracts key figures such as gross salary, exemptions, deductions and TDS. These values are used to pre-fill your return, which you can review before filing.

Question 4

Is my data safe with Iniciotax-AI?

Accepted Answer

Yes. We use bank-grade encryption in transit and at rest, strict role-based access controls, and audit logging. We collect only the data required to prepare your return and never sell your personal information.

Question 5

What documents do I need to file?

Accepted Answer

For most salaried users, your Form 16 is enough to get started. Connecting your AIS and Form 26AS improves accuracy by letting us reconcile income and tax credits against department records.

Question 6

How is my tax refund calculated?

Accepted Answer

We compute your total taxable income after eligible deductions and exemptions, apply the relevant tax slabs, and compare the resulting liability with the TDS already deducted. The difference is your estimated refund or amount payable.

Question 7

Can I get help while filing?

Accepted Answer

Absolutely. You can complete filing yourself or opt for WhatsApp assisted filing, where our support team guides you through the process and answers your questions in real time.

Question 8

How do I contact support?

Accepted Answer

You can reach us any time at support@iniciotax.online, through the contact form on this website, or via WhatsApp assisted filing during our support hours.

Frequently asked questions

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