Grievance Redressal
How to raise a concern and how we work to resolve it.
Last updated: 24 July 2026
This document is a working draft prepared for review. It is not legal advice and must be reviewed and approved by qualified counsel, with owner-confirmed company details and an effective date, before it is relied upon.
How to raise a grievance
If you are not satisfied with any aspect of the service or how your data is handled, please contact us. Email iniciospace@gmail.com with:
- Your name and registered mobile number or email.
- A clear description of the issue.
- Any relevant details or references.
Grievance Officer
In line with applicable law, we designate a Grievance Officer to address complaints.
- Email: anuragdewangan@zohomail.com
- Address: 2nd Floor, Plot 264/265 HD-040, Vaswani Chambers, Dr. Annie Besant Road, Worli Shivaji Nagar, Mumbai, Maharashtra – 400030
Our response
We aim to acknowledge grievances promptly and to resolve them within the timelines required by applicable law. We will keep you informed of the status and outcome.
Escalation
If your grievance is not resolved to your satisfaction, you may pursue remedies available under applicable law. Relevant escalation authorities and timelines will be published here upon confirmation.